AUSTRALIAN DESIGNED ORGANIC COTTON & BAMBOO KIDS APPAREL

SHIPPING & DELIVERY

 

/ shipping policy

DOMESTIC (Australia wide)

- Standard $12.50 delivery fee for all orders shipped domestically (within Australia). All domestic orders are dispatched via AUSPOST standard parcel post. 

Our goal is to dispatch your online order on the same or next working day but please allow 3-7 Working Days for your order to reach you from the time you receive your email order confirmation with tracking number. 

*Please refer to the AUSPOST website for further information regarding delivery times.

In the unfortunate circumstance where an item is sold out, we will advise you promptly so you can consider an alternative item.

 

INTERNATIONAL

New Zealand

For New Zealand orders we charge a flat rate of $15.00 AUD Flat Rate. This includes tracking. 

Rest of world

Please note, we do not ship to all countries and highly recommend using a business address for delivery. If your country is not included in the drop down, then we don't ship there.

*Below is a list of where we currently can ship to:

UK, USA, Canada, China,France, Germany, Hong Kong, Ireland, South Korea, Malaysia, Portugal, Signapore, Spain, Sweden. 

For International orders we charge $20.00 AUD Flat Rate. This includes tracking.  

International orders are dispatched using AUSPOST Pack and Track International or Express Post International. We aim to dispatch orders within 2-5 business days after purchase.

All products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note that many countries have specific import restrictions on certain products or materials and it is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia.

 

/ order tracking

To track your orders please login to your account or check your shipping email and visit the website of the corresponding courier below.

AUS POST (Domestic)

 

AUS POST (International Courier)

 

 

/ delivery address

Kinde Co. recommends customers provide a secure delivery address, for example your place of employment, as we are not responsible for stolen parcels.

/ privacy & security
Kinde Co., recognizes and agree that the privacy of all personal information is important to individuals. All personal information collected to process and fulfill your order is to be minimal, private, correct, safe and most importantly in the control of the individual. We do not share any credit card information with any third parties, other than for the purpose of processing payments for the product you have ordered. We will only ask for and use relevant personal information necessary to conduct our business. All information collected for Kinde Co. is for the sole purpose and use of Kinde Co..

/ returns and exchanges
Click here for our returns and exchanges policy.

 

/ colours & sizes
Please note that colours may vary slightly from those displayed by your monitor. Please email all inquiries to hello@kindeco.com.au.

If you need help establishing what size to order at Kinde Co. please refer to our sizing chart.

 

SIZE CHART